Self-Driving Uber
As the first product design hire at Uber’s Advanced Technologies Group, I was brought on to design the rider experience for the Self-Driving Uber.
Over the next two and half years, my role grew to also design products for our Vehicle Operators, and represent the Self-Driving Rider Experience needs when collaborating with third-party vehicle manufacturers and Uber HQ.
7 patents were granted for my work at Uber, and 7 more are still pending. I worked closely with Dennis Zhao, Eric Hanson, and Molly Nix.
Rider Experience.
The primary touchpoint I was responsible for designing was the tablet interface in the rear row of the Self-Driving enabled Volvo XC90.
I also designed features for the Uber mobile app to support our use cases.
The RCA (Rider Control App) was designed to communicate the vehicle’s intended Motion Plan in context of the trip’s route, while also visualizing the other actors and objects it was detecting. Additional functionality to facilitate a successful trip were also incorporated.
End-to-end Trip Journey
To facilitate cross-functional alignment, I worked with the larger product organization and created a user journey map for the end-to-end Trip Experience.